Sales company's self-test report denied quality problems
Evening News reported a pair of fashionable burlap fabric women's sandals. When they were walking under the feet, the shoes were always sliding down and became slippers. The customer thought that this was caused by the shoe design problem. After negotiating with the store, the customer only had A test report was issued by the sales company itself and it was considered that it was not a quality issue.
Yesterday, Ms. Yin showed a reporter’s footwear inspection report to the reporter. The test result was: After identification (visual inspection), this paragraph was not a quality issue. The report is also affixed with the company's business seal. The shoe's packaging only indicated the name and address of the seller and the telephone, but did not see the complete logo of the manufacturer.
According to Ms. Yin’s introduction, in mid-June this year, she spent nearly 400 yuan to purchase the pair of burlap sandals at a counter. A week later, Miss Yin began to wear this shoe. She found that as soon as she walked, the shoe shoe would slide down and turn into a pair of slippers. After walking a few steps, he would bend over to pick up his shoes. This wouldn’t be a “skull shoe.†"Yet? She found the store, but the store said it did not belong to the "three guarantees." Miss Yin handed the shoes to the counter for inspection.
A week later, Miss Yin called the store and the relevant staff told her that she could go to the counter to get the report. Miss Yin found that the test result of this footwear test report is: This paragraph is not a quality issue. The salesperson also told her that the shoes could not be disposed of. She also negotiated with the head of the after-sales service. The answer was: I was busy and didn't have time. The reporter asked a few ladies to try on and found that they did not go a few steps.
The reporter and the sales manager of the shoe's sales company communicated with each other. The supervisor found the logo of the manufacturer at the bottom of the shoe box. Why did he not print it in this humble position? The supervisor could not answer but said The issue was transferred to the company for rectification as soon as possible, agreeing to meet the exchange request made by Miss Yin.
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